Privacy Policy

Found by Ikigai respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Found by Ikigai (“Found,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit foundbyikigai.com, complete the Found test, purchase or access a personalized report, communicate with us, or otherwise use our services.

1. Data Controller

The entity responsible for the processing of personal information described in this Privacy Policy is:

Found by Ikigai acts as the data controller and determines how and why personal information is processed.

2. Information We Collect

Information you provide

We may collect personal information that you voluntarily provide, including:

• Your name.
• Your email address.
• Your test answers and written reflections.
• Information about your interests, values, strengths, experiences, goals, priorities, relationships, and areas of personal satisfaction.
• Responses to personalized follow-up questions.
• Account or login information, if account functionality is available.
• Communications you send to us.
• Feedback, reviews, and survey responses.
• Purchase and transaction information.

Your answers may include personal or sensitive information. Please do not submit information that is unnecessary for receiving the service, including government identification numbers, financial credentials, medical records, or formal medical diagnoses.

Payment information

Payments may be processed through Wise or another payment provider displayed at the time of purchase.

Found by Ikigai does not directly store complete payment-card numbers or bank-account credentials. Payment providers may process payment details, billing information, and transaction information under their own privacy policies and terms.

Technical information

When you access the website, our hosting, security, and infrastructure providers may automatically process limited technical information necessary to deliver and protect the service, including:

• IP address.
• Browser and device type.
• Operating system.
• Date and time of access.
• Pages or resources requested.
• Security, server, and technical error logs.

Found by Ikigai does not currently use cookies, advertising pixels, analytics cookies, or similar tracking technologies on the website.

3. How We Use Personal Information

We may process personal information for the following purposes:

• To provide and operate the Found test.
• To generate personalized questions based on your responses.
• To analyze your responses using the Found by Ikigai framework.
• To create personalized previews, results, and reports.
• To process purchases and provide access to paid content.
• To save your progress or report when this functionality is available.
• To communicate with you about your purchase, report, account, or support request.
• To respond to questions, privacy requests, complaints, or inquiries.
• To maintain, troubleshoot, secure, and improve the website and service.
• To detect and prevent fraud, misuse, unauthorized access, and security incidents.
• To maintain accounting, tax, transaction, and business records.
• To comply with legal, regulatory, and contractual obligations.
• To send marketing communications when you have authorized us to do so.

We will not use personal information for a materially different purpose without providing appropriate notice or obtaining authorization when required.

4. Artificial Intelligence and Automated Analysis

Found by Ikigai uses artificial intelligence and automated systems to:

• Analyze written responses.
• Identify themes and patterns.
• Generate personalized follow-up questions.
• Create personalized reports and reflective content.

Your responses may be processed using Anthropic’s Claude API or another AI service provider disclosed in this Privacy Policy.

These providers may process information on Found by Ikigai’s behalf to deliver the requested functionality. Their processing is also subject to their applicable contractual terms, privacy practices, security measures, and legal obligations.

Found by Ikigai may separately store your test responses and report in its own systems or through its hosting and database providers.

AI-generated content may contain errors, incomplete interpretations, or conclusions that do not apply to your circumstances.

The Found test and report:

• Are intended for informational and personal-reflection purposes.
• Do not constitute a medical or psychological diagnosis.
• Do not replace therapy, counseling, medical treatment, or professional advice.
• Are not used to make decisions that produce legal or similarly significant effects concerning you.

5. Authorization and Legal Grounds

By voluntarily providing personal information and using the service, you authorize Found by Ikigai to process your information for the purposes described in this Privacy Policy, except where another legal basis applies or separate consent is required.

Depending on the laws applicable to you, personal information may also be processed because:

• Processing is necessary to provide a service or complete a purchase.
• Processing is necessary to comply with a legal obligation.
• Processing is necessary for Found by Ikigai’s legitimate business and security interests.
• You have provided consent or authorization.

You may withdraw your authorization when permitted by law. Withdrawal will not affect processing that took place before the request was received and may not apply where Found by Ikigai has a legal or contractual obligation to retain or process certain information.

6. Sensitive Information

Some test responses may reveal information about your emotions, relationships, personal experiences, beliefs, or well-being.

You are not required to provide sensitive information that is unnecessary for the service.

When sensitive information is processed, it will be used only for the purposes described in this Privacy Policy and subject to applicable legal protections.

Please do not submit:

• Medical records.
• Formal medical or psychological diagnoses.
• Government identification documents.
• Financial account passwords or credentials.
• Information belonging to another person without their permission.

7. How We Share Personal Information

We may share personal information, only as reasonably necessary, with:

• Hosting and cloud-infrastructure providers.
• Database and storage providers.
• AI and language-model providers, including Anthropic.
• Payment providers, including Wise.
• Email and customer-support providers.
• Website security and fraud-prevention providers.
• Technical contractors and service providers.
• Professional advisers, including attorneys and accountants.
• Government authorities when disclosure is legally required.
• A buyer, investor, successor, or adviser in connection with a merger, financing, acquisition, restructuring, or sale of the business or its assets.

Service providers may process information only to provide their services, comply with the law, or as otherwise allowed under their agreements with Found by Ikigai.

Found by Ikigai does not sell personal information for monetary compensation.

8. International Processing and Data Transfers

Found by Ikigai operates from Colombia.

Some service providers, including hosting, payment, email, infrastructure, and AI providers, may process personal information in the United States or other countries.

As a result, your personal information may be transferred to or processed in a country whose privacy laws differ from those in your country of residence.

Where required, Found by Ikigai will implement appropriate contractual, legal, or organizational safeguards for international transfers of personal information.

9. Data Retention

Found by Ikigai retains personal information only for as long as reasonably necessary to:

• Provide the test and report.
• Make purchased content available.
• Maintain transaction and accounting records.
• Respond to support and privacy requests.
• Resolve disputes.
• Protect the service and its users.
• Enforce agreements.
• Comply with legal, tax, accounting, and regulatory obligations.

The applicable retention period may depend on:

• The type of information.
• Whether you purchased a report.
• Whether you have an active account.
• Whether the information is required to provide an ongoing service.
• Applicable legal or accounting requirements.
• Security, fraud-prevention, and dispute-resolution needs.

You may request deletion of your information, subject to any information Found by Ikigai is legally or contractually required to retain.

Found by Ikigai may retain aggregated or de-identified information that can no longer reasonably be associated with you.

10. Data Security

Found by Ikigai uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access.
• Loss or destruction.
• Misuse.
• Alteration.
• Unauthorized disclosure.
• Fraudulent or accidental access.

Access to personal information is limited to Found by Ikigai and service providers that reasonably need the information to perform their duties.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Know whether Found by Ikigai processes your personal information.
• Access the personal information held about you.
• Request evidence of the authorization you provided, when applicable.
• Request information about how your personal information has been used.
• Correct, update, or complete inaccurate information.
• Request deletion of your personal information.
• Revoke your authorization for certain processing.
• Object to or restrict certain processing.
• Request a copy of your personal information.
• Withdraw consent when processing is based on consent.
• Unsubscribe from marketing communications.
• Submit a complaint to the applicable data-protection authority.

Under Colombian law, you may also submit a complaint to the Superintendencia de Industria y Comercio after completing the applicable consultation or complaint procedure directly with Found by Ikigai.

Privacy rights may be subject to legal exceptions. For example, Found by Ikigai may retain information when required by law, necessary to complete a transaction, needed to establish or defend legal claims, or necessary to protect the security of the service.

12. How to Submit a Privacy Request

To exercise a privacy right or submit a question, consultation, complaint, correction, or deletion request, contact:

Your request should include:

• Your full name.
• The email address associated with your test, report, or purchase.
• A clear description of your request.
• Any information reasonably necessary to locate the relevant records.
• Documents supporting the request, when applicable.

We may request additional information to verify your identity and prevent unauthorized access to personal information.

Consultations

Requests to access or obtain information about your personal data will be answered within the time required by applicable Colombian law.

If the request cannot be completed within the initial legal period, we will inform you of the reason for the delay and the date by which a response will be provided.

Complaints and correction requests

Requests concerning correction, updating, deletion, alleged noncompliance, or revocation of authorization must clearly describe the relevant facts and the requested action.

If a request is incomplete, we may ask you to provide the missing information. Requests will be processed within the time periods established by applicable Colombian law.

Before submitting a complaint to the Colombian data-protection authority, you must generally first complete the applicable request or complaint procedure directly with Found by Ikigai.

13. Marketing Communications

Found by Ikigai may send promotional or marketing communications only when permitted by law or when you have authorized them.

You may unsubscribe at any time by:

• Selecting the unsubscribe link included in a marketing email.
• Contacting foundbyikigai@gmail.com.

Even after unsubscribing from marketing communications, you may continue to receive non-promotional messages related to:

• Your purchase.
• Your personalized report.
• Your account.
• Security.
• Privacy requests.
• Customer-support communications.

14. Children’s Privacy

Found by Ikigai is intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from anyone under the age of 18.

If you believe that a person under 18 has provided personal information through the service, contact foundbyikigai@gmail.com so that we can review the situation and delete the information where appropriate.

15. Health and Wellness Disclaimer

The Found test may invite you to reflect on your emotions, satisfaction, priorities, relationships, strengths, experiences, or areas of life that feel out of alignment.

Found by Ikigai is not:

• A healthcare provider.
• A therapist.
• A psychologist.
• A counselor.
• A crisis-support service.
• A provider of medical or mental-health treatment.

The test and report do not provide medical, psychological, legal, financial, or other professional advice.

Do not rely on the test or report as a substitute for professional assessment, diagnosis, treatment, or emergency support.

16. Third-Party Services and Links

The website may contain links to third-party websites or use services operated by third parties.

Third-party websites and providers have their own privacy policies and terms. Found by Ikigai is not responsible for the privacy, security, or content practices of third parties that it does not control.

You should review the privacy policies of any third-party service you choose to use.

17. Changes to This Privacy Policy

Found by Ikigai may update this Privacy Policy when its services, providers, business practices, or legal obligations change.

The updated version will be published on the website with a revised effective date.

When required by law, we will provide additional notice or request new authorization before applying a material change to personal information previously collected.

18. Effective Period

This Privacy Policy is effective beginning July 1, 2026.

The personal-information databases and processing activities covered by this Privacy Policy will remain in effect for as long as Found by Ikigai operates the service or has a legal, contractual, accounting, security, or business need to process the information.

19. Contact Us

For questions about this Privacy Policy or the processing of your personal information, contact: